Tenant - Emergency Repairs

Urgent Maintenance Instructions

Please see list below of what constitutes an urgent repair under the Residential Tenancies Act

  • A burst hot water service
  • A blocked or broken toilet system
  • A serious roof leak
  • A gas leak
  • A dangerous electrical fault
  • Flooding or serious flood damage
  • Serious storm or fire damage
  • A failure or breakdown of any essential service provided by the landlord or agent for hot water, cooking, heating or laundering
  • A failure or breakdown of gas, electricity or water supply
  • Any fault or damage that makes the rented property unsafe or unsecure
  • An appliance, fitting or fixture which is not working properly and causes a substantial amount of water to be wasted.
  • A serious fault in a lift or staircase in the rented premises.

Emergency Tradespeople

  • Plumber – Plumber To Your Door 0429 949 491

  • Electrician – Circuit & Steel 0448 138 038

  • Locksmith – SEA Locksmiths 0401 939 321

For emergency situations, please contact emergency services on 000. Afterward, reach out to your property manager during normal business hours. For after-hours emergencies, you can contact your property manager via text or email.  Please have handy your Police reference number as this may be required for insurance.